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Senior Disputes Manager

Information About This Job

Job Title: Senior Disputes Manager
Contract Type: Permanent
Location: London
Contact Name: Chantalle Puttnam
Contact Email:
Job Published: 5 days ago

Job Description

Seeking: Experienced Senior Disputes Manager to join a world-leading professional services firm, based in their London offices.


The Role

A career in the Disputes practice, within Forensic Services, will provide you with the opportunity to help clients navigate through complex disputes, including those related to International Arbitration, Litigation and Sale & Purchase Agreements.

The  team helps organisations to pre-empt and avoid disputes where possible, as well as dealing with them effectively if they do happen, working on both local and international matters.

The Forensic Services team comprises around 670 people in the UK, based in London, Belfast, Birmingham, Glasgow, Edinburgh, Leeds, Manchester and Reading. Company services are wide ranging and include dispute resolution, fraud and other financial investigations, non-financial investigations, financial crime prevention, construction claims, contract reviews and licensing management. The team includes accountants, compliance specialists, former regulators, lawyers, civil engineers and IT specialists and are part of a global network of over 1,700 Forensic Services professionals within the global network.

The Insurance Claims Team offers a full range of insurance focused forensic accounting and dispute resolution services.  They are looking for an experienced Senior Manager to help further grow the team and build team capability, primarily through the development of business relationships and identification of opportunities, whilst also assisting in the management and delivery of client projects.  Ideally applicants will have a Loss Assessing / Loss Adjusting background, and have experience of insurance loss measurement and claims preparation services. 


Key Responsibilities

The successful applicant will have significant business development responsibilities that will require them to build effective business relationships, both within the Firm and with clients within the industry, therefore strong business development and networking skills are essential.


The successful candidate will;

  • Have an existing network of contacts externally with intermediaries and clients to support further development of the Insurance Claims business;

  • Help develop and deliver a strategy for building new long term relationships both internally and externally; 

  • Contribute to the growth of the Insurance Claims Team; 

  • Contribute to the development of their own and the team's technical acumen;

  • Develop strategies to solve complex technical challenges;

  • Assist in the management and delivering of large projects; and 

  • Train, coach, and supervise staff.


Skills & Experience

  • Experience of working in the insurance industry, specifically in claims preparation or review; 

  • Evidence of good business development skills;

  • Evidence of forensic skills developed through at least 3-5 years of disputes or financial investigative work – logical, analytical, articulate, confident and professional;

  • Team player skills, i.e. comfortable working with client staff and colleagues of all grades and backgrounds;

  • A proven track record of providing exceptional service and establishing and maintaining strong relationships at a more senior level

  • An accounting qualification (e.g. ACA, ACCA, CIPFA).


Person Specification

  • Accurate under pressure and flexible in approach;

  • Willing to travel regularly to client sites, including those abroad;

  • Able to speak with clarity and conviction in business presentations while empathising with clients in time of crisis;

  • Able to prepare concise and engaging written work, delivering messages with impact; and

  • A self-starter – and have the ability to think on ones feet and deal calmly with unexpected challenges.

Ref: | Published: 13 Aug 2019