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Operations Professional (Capital & Client Distributions)

Information About This Job

Job Title: Operations Professional (Capital & Client Distributions)
Contract Type: Permanent
Location: London
Contact Name: Ben Cheema
Contact Email:
Job Published: about 1 year ago

Job Description

About The Company

The company is one of the UK's largest and longest-established providers of high-quality financial planning advice and discretionary investment services. The company aims to build and preserve clients' wealth by providing a complete, personalised and professional service. They have specialised in managing client portfolios for over 40 years and their investment team and financial planners are supported by more than 550 staff, working from 8 offices across the UK.


About The Role

This is an entry level role role intended to provide support to both the Capital and Client Distributions Team and represents an entry level opportunity within the company’s London based Operations department of a growing asset management business.

 The Capital Team is primarily responsible for the completion of daily external cash reconciliations and periodic stock reconciliations. Other responsibilities include cash management functions, the processing of various cash transactions and the accurate updating of client records to reflect these transactions.

 The Client Distributions Team is primarily responsible for dividend and corporate action processing across the various business areas of the asset management division. 

 Both teams provide primary support to CBAM’s DMS Bespoke clients whilst working closely with Bespoke Investment Managers, Investment Operations and other Operational and Client Service Teams located around the country.

 Other teams within the Department cover client data maintenance, asset transfers, settlements processing, client fee calculation and client reporting.


Key Responsibilities

Capital Team

  • Postal duties including the opening, sorting and distribution of post
  • Monitoring and resolution of client overdrafts
  • Collection of Unit Trust Manager Holding Statements
  • Regular chasing of outstanding Unit Trust Holding Statements
  • Monitoring and updating client records to reflect investment inflows
  • Providing general support and cover to the team


Client Distributions

  • Implementation and ongoing support of CBAM’s Proxy Voting policy
  • Completion of dividend mandate forms
  • Assisting in the production of probate valuations
  • Analysis, collation and distribution of disclosure data
  • Providing general support and cover to the team


Skills & Experience

  • Accuracy and attention to detail
  • Logical approach to problem solving
  • Ability to work unsupervised at times
  • Team player willing to respond to varied requests
  • Proactive and self-motivated
  • Effective multitasker

Technical Requirements

  • Good all round securities knowledge
  • Competent in Microsoft Outlook, Word and Excel
  • Previous exposure to Pulse Software would be beneficial


Additional Information

Regulatory Responsibilities

  • Demonstrate an understanding of and compliance with regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.


Company benefits

  • Discretionary Annual Bonus
  • Pension – Group Stakeholder Pension Plan provided by Friends Life; 5.3% employee and 10% employer contribution
  • Life assurance – 4 times annual salary
  • Private Medical Insurance
  • Annual Leave – minimum of 25 days as standard with the opportunity to buy up to 5 days’ additional annual leave every March
  • Plus further benefits including competitive family friendly offering , information available upon request


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