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Operations Professional (Business Support/ Client Data)

Information About This Job

Job Title: Operations Professional (Business Support/ Client Data)
Contract Type: Permanent
Location: London
Contact Name: Ben Cheema
Contact Email:
Job Published: 8 months ago

Job Description


About The Company

The company is one of the UK's largest and longest-established providers of high-quality financial planning advice and discretionary investment services. The company aims to build and preserve clients' wealth by providing a complete, personalised and professional service. They have specialised in managing client portfolios for over 40 years and their investment team and financial planners are supported by more than 550 staff, working from 8 offices across the UK.



About The Role

The Business Support function is part of the London Operations Department.  The function is responsible for implementation of changes to operational processes arising from regulatory of business developments.

The Client Data Team is part of the London Operations Department and is responsible for maintenance of static data relating to Bespoke clients.

Both functions work closely with the Bespoke Fund Managers, Investment Operations and other operational and client service teams.

Other teams within the Department cover asset transfers, settlements processing, corporate actions and income collection, reconciliations, client fee calculation and client reporting.


Key Responsibilities

Client Data Team

  • Account opening - Dealing with new application forms and setting up client accounts

  • Static data maintenance - Carry out ongoing maintenance of client data

  • Data Change Requests - Action data change requests from FM’s, clients and counterparties.

  • Online Access - Set up and maintain client’s online access in conjunction with the DST and IST Teams


Business Support Function

  • Review of QI documentation

  • Assistance with regulatory reporting (ISA, OI, CRS, and QI returns)

  • Excess Reportable Income processing

  • Review of QI documentation


Optional Support

To assist other operations team with processing at times of high volumes or other business demand (eg.  bargain processing (trade matching and settlement messaging))


Skills & Experience

  • Accuracy and attention to detail

  • Ability to work unsupervised at times

  • Team player willing to respond to varied requests

  • Previous experience of operational processes in wealth manager or private client asset management

  • Good all round securities knowledge


Company Benefits

  • Discretionary Annual Bonus

  • Pension – Group Stakeholder Pension Plan provided by Friends Life; 5.3% employee and 10% employer contribution

  • Life assurance – 4 times annual salary

  • Private Medical Insurance

  • Annual Leave – minimum of 25 days as standard with the opportunity to buy up to 5 days’ additional annual leave every March

  • Plus further benefits including competitive family friendly offering , information available upon request



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