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HR Manager (Fee Earner)

Information About This Job

Job Title: HR Manager (Fee Earner)
Contract Type: Contract
Location: London
Contact Name: Pete Faulkner
Contact Email:
Job Published: 3 months ago

Job Description

The Role

HR creates value for the firm by attracting and developing the best talent, building a culture of high achievement and delivering excellent HR processes. Operating within a respected HR team, your role will be to provide advice and guidance on HR programmes, policies and practices, resolve queries and deliver first-class customer service to colleagues within the London office.

The purpose of this role is to provide the full range of HR Generalist support from an operational and strategic perspective to aligned groups. This will include providing guidance on HR policies and practices, HR initiatives, resolving queries and issues and delivering a first class service.. You will be working closely with partners and people managers, acting as a trusted advisor to ensure that the people agenda is reflected in all business decisions. You will also work closely with colleagues in the wider HR team.


Key Responsibilities

HR management:

  • Collaborate with the partners in aligned practice groups to understand the key business objectives in order to define, create and deliver HR solutions;

  • Monitor business and people performance and make relevant recommendations;

  • Develop and sustain strong business relationships by giving professional advice and becoming a trusted advisor;

  • Provide expertise and advice on HR related issues.


Business improvement:

  • Work with the HR generalist team, partners and line managers, to implement business improvement, HR policies and processes;

  • Promote the HR Services model and encourage increased usage and efficient, effective ways of working.


Talent management and development:

  • Support the identification and development of key talent within designated groups to enable individuals to meet their potential and the departments to meet their business objectives;

  • Support the assessment of and collation of development requirements within designated groups;

  • Work with the Learning and Development team, in the design, co-ordination and facilitation of off-site and team development activities where appropriate;

  • Manage the secondment programme within the department and liaise with the Global mobility team to oversee all the relevant processes.


Engagement and communication:

  • Support and facilitate the employee engagement survey process;

  • Work with the Senior HR Manager (SHRM), partners and people managers to support communication and initiatives and processes to improve employee engagement;

  • Participate in designated groups management meetings as the HR professional and expert;

  • Facilitate effective communication and knowledge sharing between departments, the HR team and HR Services;

  • Deliver HR related elements of the induction programme to support the new joiner experience.


 Performance and reward:

  • Advise and coach partners and line managers to build increased capability in good performance management;

  • Provide support and advice in relation to the decisions, maintaining objectivity and fairness;

  • Develop ways to support a continuous feedback, development and recognition culture within the designated groups;

  • Manage the appraisal, salary and bonus review process across designated groups, communicating with and co-ordinate all relevant parties;

  • As a key stakeholder, work with HR colleagues to ensure the accuracy of data and that appropriate plans are in place to ensure the successful and timely completion and the annual pay and bonus review process.


Employee relations:

  • Keep fully up to date with all developments in terms of employment legislation and employee relations issues and utilise this technical knowledge to provide advice and guidance to people managers;

  • Manage performance, grievance and disciplinary issues (including managed exits) within designated groups and support the SHRM in cases across designated groups;

  • Manage long term sickness for the designated groups, liaising with Occupational Health and support services where relevant and provide general support to people managers as required.


HR transactions:

  • Work with the SHRM and HR Services team to ensure smooth, accurate delivery of HR lifecycle transactions including on boarding, movers, leavers, maternity and other leave, flexible working requests etc.


Data and management reporting:

  • Create and utilise management reports to enable informed and appropriate business decisions to be made;

  • Use data to highlight potential areas of focus in support of the people agenda;

  • Drive and support activities to ensure data integrity.


Skills & Experience

  • Significant generalist HR experience;

  • CIPD qualification or equivalent;

  • Strong knowledge and experience of Employee Relations;

  • Current knowledge of employee legislation and best practice;

  • Experience of working in change intensive environments;

  • Good project management skills;

  • Previous experience working within a business facing HR Manager role is essential;

  • Ideally experience of working within a professional services organisation;

  • Proficient IT skills including experience of HR databases, Excel and SAP;

  • Proficient English language skills.


Key Competencies

  • The ability to build strong working relationships and to be able to persuade and influence a range of people across levels, cultural and global boundaries.

  • Excellent planning ability.

  • Excellent oral and written communication skills with the ability to listen, clarify and share information easily.

  • A diplomatic and adaptable working style, works collaboratively with colleagues and demonstrates an empathetic approach when dealing with others.

  • Dedicated to meeting and exceeding customer expectations with a commitment to the highest level of integrity.

  • Resilient and able to remain calm and positive under pressure and when dealing with ambiguity.

  • Is delivery focussed and drives forward quality of service.

  • Decisive and mature in judgement and able to resolve complex problems taking a proactive approach to analyse the issues and generate solutions.


Company Benefits

The company’s reward package is designed to offer you a competitive salary, a comprehensive range of employee benefits and the potential to receive an additional bonus each year, recognising the contribution you make to the firm.

You can choose from a variety of insurance policies, services and products to help you secure your financial future, protect your health and fitness, and make your life easier You will receive 26 days’ holiday each year, with the option to purchase additional days, plus free access to market-leading health and wellbeing websites


Ref: | Published: 07 May 2019