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Deputy Head Forensic Investigations

Information About This Job

Job Title: Deputy Head Forensic Investigations
Contract Type: Permanent
Location: London
Salary: Competitive Salary
Contact Name: Nathan Blackman
Contact Email:
Job Published: about 2 years ago

Job Description

About The Company

The firm manages its affairs autonomously, and is run by a local management team solely and fully accountable for our performance. We take deposits in the UK and lend only to UK businesses and individuals. Our success is built on a focus on retail and commercial banking. We have consistently delivered strong financial results with profits and revenues that are balanced by strict cost-management and responsible lending. This has enabled us to be one of the most efficient financial service providers* in the UK.

As one of the UK’s best-capitalised banks, we have the resources to fund complex and large-scale transactions, and as one of the World’s largest banks we have the International expertise to advise on and fund overseas expansion.


About The Role

Leadership role with interaction with senior business stakeholders. This individual will also be responsible for the management of a portfolio of forensic investigations into the most serious issues affecting the company.

This will include:

  • High quality, seamless and pragmatic expert Investigation advice to businesses and functions; Executive Committees and Board Level Committees.

  • Management of Investigations

  • Setting the strategy for Investigation, ensuring adherence to Investigative Best

  • Practice and compliance with relevant regulations and laws,

  • Driving early engagement of and collaboration with other functions and businesses as necessary, and Provide oversight of Investigations being conducted by Investigations colleagues as necessary.

  • Managing costs, timescales, quality and senior stakeholder management in relatio to critical business processes


Personal responsibility for delivery, maintenance and continuous improvement of certain aspects of the Investigations strategy and supports the Head of Forensic Investigations in overall delivery, including taking the lead in development and maintenance of an investigations training framework.

Responsible for oversight of the SIU and ensuring consistency of operations between SIU and FI. Includes oversight of development of relevant management information.

Contribute to the continuing growth of the profile and visibility of the Forensic Investigations team and SIU through building relationships internally and externally and demonstrating technical excellence, commerciality, energy, enthusiasm and the courage to lead.

Deputises for the Head of Forensic Investigations as required.


Strategic and team leadership

  • Personal responsibility to build the profile of the SIU and supporting the Head of Forensic Investigations in doing so for the whole team, including by demonstrating ownership, strategic leadership and effective stakeholder management in relation to Investigation matters.

  • Effectively deputises for the Head of Forensic Investigations as required by demonstrating the above and aptitude for team leadership with strong potential to develop and grow further as a manager.

  • Demonstrates behaviours and assists the Head of Forensic Investigations Legal to coach and mentor less experienced team members through actively listening, providing guidance, demonstrating commitment and providing appropriate support and encouragement.

  • Helps to motivate the team including by bringing clarity around how the purpose, strategy and plan of the team is aligned with the purpose, strategy and plan of the organisation.


Technical excellence in Investigation delivery and best practice

  • Manages from inception through to implementation, and provides, high quality advice in relation to Investigation matters.

  • Actively engages in risk management ensuring that risks associated with Investigations are identified, appropriately escalated and resolved on a timely basis.

  • Collaborates effectively to ensure that Investigation matters are appropriately supported within Legal and best practices shared with wider teams.

  • Understands and promotes legal risk framework and related policies and challenges the status quo where appropriate.

  • Assesses the broad risk profile of matters and incorporates risk considerations into Investigation strategy, including, but not limited to, people risks, regulatory risks and reputational risks.


Personal Leadership

  • Demonstrates courage to lead through personal ownership and responsibility.

  • Allocates time to understand things and thinks strategically.

  • Embraces change to achieve business goals and objectives.

  • Good self-awareness, resilient and calm in challenging situations, deals with any setbacks in a positive manner.

  • Responds positively to feedback.

  • Actively embraces and demonstrates the nine behaviours.

  • Proactively encourages the nine behaviours in her/his direct reports and translation of the vision.

  • Provides positive and effective line management approach designed to support.


Business Orientation

  • Actively promotes and enhances the reputation of Legal across the Company.

  • Lives the Company’s values and compass ensuring practical application of “simple personal fair”.

  • Identifies and builds effective, lasting relationships with all stakeholders.

  • Keeps abreast of industry issues and market trends e.g. through professional development and internal and external networks.

  • Effectively manages relationships with external suppliers, including, law firms an forensic accounting firms.


Results Orientation

  • Effectively forward manages projects and other matters to ensure timely delivery.

  • Continuously monitors performance and outcomes and looks for ways to improve results e.g. implements new approaches and methods to ensure “best in class” results.

  • Provides quality assurance in supervising the work of others.


Communication & Influencing

  • Identified as a leader and has personal impact and is regarded as a credible trusted advisor and promotes quality to senior stakeholders.

  • Persuades positively to build relationships at all levels.

  • Communicates in a dynamic, honest and engaging style with a positive impact.

  • Consults effectively demonstrating creativity and innovation in problem solving

  • Ensures all advice/solutions are delivered in a commercial and pragmatic manner and meet the “keep it simple” test.

  • Persuasive and confident orator who has the gravitas and strength of character to effectively chair Investigation Steering Groups as necessary and on cases for which she/he has lead or oversight responsibility.

  • Influential in shaping strategy, policy and plans that impact all aspects of the organisation. Making recommendations and gaining agreement.

  • Good relations fostered with relevant industry bodies. Manages complex and high value relationships for the benefit of the organisation. Contributes to external forums.


Working as a team

  • Assumes responsibility, ownership and accountability within the team.

  • Actively promotes and obtains buy in and engagement for a unified vision.

  • Works collaboratively within the team and, where appropriate, more widely across the division and business, openly sharing ideas and thoughts.

  • Makes a strong, positive contribution to the profile, visibility and development of the team.

  • Supports the Head of Forensic Investigations in engendering a strong team ethic.


Risk Management

  • Demonstrates sound understanding of the banking industry as a whole and relate regulatory shareholder, customer and colleague responsibilities.


Technical Knowledge, Skills & Experience The role holder must have:

  • A track record for the effective management of complex and/or high profile Investigations,

  • Experience of directing multidisciplinary Investigation teams,

  • Demonstrable aptitude and scope to develop strategic and team leadership skills,

  • Strong written and verbal communication skills,

  • Technical expertise in financial services legal and regulatory issues affecting UK banking and a sound understanding of applicable law and regulation, in particular, detailed knowledge of FSMA,

  • Experience of dealing with matters that might be of interest to the bank’s regulators,

  • A sound understanding of FOS, its jurisdiction and authority,

  • A strong and demonstrable appreciation of identifying and managing risk; and

  • Commercial perspective.



  • As a guide, the successful candidate is likely to have at least ten years relevant experience obtained in an internal Investigation team or other relevant role, for example within an internal legal function, an external law firm or forensic accounting business.


Practical experience in relation to one or more of the following areas would be an advantage:

  • Fraud management,

  • FCA rules and principles around TCF, RDR and RPPD,

  • Attestations, the senior persons regime and principles relating to malus,

  • The regulatory permissions regime, and/or

  • AML/Sanctions preceding’s.



  • A relevant professional and/or academic qualification.

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